Don't see your question here? Email
info@kaleidoscopefestival.com
and we are happy to help!

How much are tickets?
For full information on camping tickets click here,
and for non-camping tickets click here

Where can I purchase tickets?
General release tickets are on sale now! See www.ticketmaster.ie

Can I buy a 1-day ticket?
Yes, see www.ticketmaster.ie

Are campervan / caravan passes on sale?
A limited amount of Campervan and Caravan tickets have been released for sale on www.ticketmaster.ie

I have a question about tickets. Who should I contact?
Please contact Ticketmaster directly on 0818 903 001 and they will be happy to advise you.

I received my festival tickets but not my campervan / caravan pass, when will this be delivered?
If you received your festival ticket but not your campervan / caravan vehicle pass don’t worry! These passes will be sent via registered courier closer to the event dates in 2020.

I purchased installment tickets, when will the installments come out of my account?
Installment tickets are paid in three installments, the first installment is paid on purchase of ticket. The remaining two installments will come out of your account at the end of each subsequent month.

When will I receive my ticket after I pay my final installment?
Please contact Ticketmaster directly on 0818 903 001 and they will be happy to advise you.

I purchased a ticket and now I can’t go, can I get a refund?
All tickets are non-refundable. Please see T&Cs for more info.

What age group is Kaleidoscope Festival for?
Kaleidoscope prides itself on being Ireland’s first fully inclusive family camping festival.

People of all ages are welcome. We offer specific programs for ‘smallies’, for 2-5s, 6-11s and 12-17-year olds, together with adults young and old!

ID is required for every ticket holder – young and old. Please see our T&Cs for details on accepted forms of identification for children.

Are there any rules about supervision for children at the Festival?
Yes, just a few.

Any minors under the age of 18 must be accompanied to the festival by a parent or guardian, over the age of 18.

Children under 10 years must be accompanied onsite by an adult, aged 18 or over, at all times.

Children between 10-12 years may access the arena unaccompanied if their parent/guardian signs a consent form allowing this. Consent forms will be available at the arena entrance on the festival site.

Anyone aged 13-17 years old can enter / exit the arena unaccompanied.

Is Boutique Camping available?
Yes, Pink Moon Camping & Silk Road Tents will be providing a range of boutique camping solutions.

Is there parking available?
Car parking is available for both camping and non-camping ticket holders. You will need to buy a car park pass through Ticketmaster when you buy your festival ticket. All cars on site over the weekend-for one day or three-must have a car park pass. This is the only way to guarantee a parking spot on site. See our T&Cs for more info.

Can I bring my campervan / caravan?
Yes, you will need to buy a weekend camping ticket, and a supplemental campervan / caravan pass. For more details please see the campervan / caravan T&Cs.

I have a campervan / family campervan pass, can I pitch a tent beside it?
Nope, no tents or gazebos can be pitched in the campervan / caravan field.

I have a weekend camping ticket. Can I come & go from the festival?
Yes, if you wish. We are confident that everything you could possibly need for a wonderful weekend will be available onsite, but if you do need to leave temporarily your weekend camping wristband will allow you to come and go. Wristbands that have been tampered with or that have been removed will be confiscated & you will not be allowed re-enter the festival site.

Are there toilets and showers?
Yes! Toilets and baby changing facilities will be located all around the festival site. Campsites will be equipped toilets and showers, as well as bottle prep areas with sterilising equipment.

Do I have to camp?
While we recommend camping to get the full festival experience, you don’t have to. Non-camping weekend tickets are also available. Details can be found here.

Are there any disabled access facilities at the festival, and how do I apply for them?
Yes, at Kaleidoscope our aim is to make sure everyone is included in the fun!

First, you will need to buy a standard ticket for the festival-either camping or non-camping. After that you need to register your interest in using accessible facilities by following the instructions on the Camping page of the website. You can send any questions about disabled access facilities to access@kaleidoscopefestival.ie

Can I bring my own alcohol?
Yes, each adult aged 18+ with a weekend camping ticket can bring alcohol for personal consumption, subject to initial entry only. Alcohol may not be brought into the arena, and no alcohol in glass bottles will be allowed on site. Any alcohol in glass containers should be decanted into a plastic container before entering the site.

Alcohol can be brought onto site at time of first entry only. There is no re-entry with alcohol once wristbanded. Please drink responsibly!

Can I bring glass bottles?
For safety reasons you are not allowed to bring glass bottles into the camping, caravan or festival site except for small make-up items and perfume / aftershave under 100ml.

Can I bring water / soft drinks?
Yes, once it is not in a glass container. We will have reusable and refillable water cartons available to purchase throughout the site, as well as plenty of free drinking water points. We highly recommend that you bring along reusable and refillable water bottles for all the family.

Can I bring food?
Yes. Please note that BBQ’s are NOT permitted at the Festival but there will be a designated cooking facility in the campsites. There will be a wide variety of food traders on site for the whole weekend, to satisfy everyone’s taste buds! A full list of traders will be available soon.

Can I bring my chair into the main arena?
Yes – deck chairs, tripod seats, camping chairs etc. can be brought into the arena.

Please note that chairs should not be set up in busy areas (such as at the front of the main stage) and that stewards or security might ask you to move any chairs which are.

What is allowed in the campsite / festival?
The safety and well-being of our attendees is at the forefront of our priorities. Stringent searches will be conducted upon entry to the festival. Anyone found carrying illicit items will have them confiscated and may be removed from the festival and passed over to the Garda as a result.

I want to volunteer at the festival, how do I apply?
If you want to be part of the Kaleidoscope Krew please send us an email at volunteer@kaleidoscopefestival.ie Please put your name in the subject line, and will get back to you as soon as possible!