FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

FAQS

KALEIDOSCOPE TERMS & CONDITIONS

 

TICKETS 

How much are tickets? 

For full information on tickets, click here

 

Do I need a Car Park Ticket? 

Your admission ticket INCLUDES car parking for 1 vehicle!

To bring an additional car for the car park, you will need to purchase an additional car park ticket. They will be on sale in January 2023.

 

Where can I purchase tickets? 

General release tickets are available here

 

Where can I purchase a campervan/caravan or boutique camping ticket? 

Campervan/Caravan and Boutique Camping tickets will be on sale in January 2023, stay tuned!

Admission tickets are available NOW on Ticketmaster HERE!

 

Will day tickets be on sale? 

Day tickets for 2023 will be on sale in 2023, stay tuned!

You can see our Full Weekend General Admission option here

 

I purchased a ticket and now I can’t go, can I get a refund? 

All tickets are non-refundable. Please see our T&C’s for more info. 

 

I have a question about tickets. Who should I contact? 

Please contact Ticketmaster directly, by logging into ‘My Account’ on ticketmaster.ie for fan support. They will be happy to advise you. 

For more help on how to contact Ticketmaster please click here 

 

Do I need a ticket for my baby?

Children under 24 months require a ticket, that is available for free. Babes in Arms tickets can be added to your booking before the checkout on ticketmaster.ie here

AGE RESTRICTIONS 

What age group is Kaleidoscope for? 

 Kaleidoscope prides itself on being Ireland’s first fully inclusive family event. 

People of all ages are welcome!

ID is required for every ticket holder – young and old. Please see our T&Cs for details on accepted forms of identification for children. 

 

Are there any rules about supervision for children at the Event? 

The safety and welfare of the families and children at this event are of the utmost importance and every effort will be made to create a safe environment for all attendees. 

Kaleidoscope does not accept any parental or supervisory duty of care or liability for any under 18’s attending the event.

 

Are there any meeting points for lost children/family members? 

Yes! We have some big friendly characters who will be easy to spot across the site and act as meeting points! Make sure you Meet our Meeting Points so everyone in your gang knows where to go when they arrive!

Are there any disable access facilities at the event, and how do I apply for them? 

At Kaleidoscope, our aim is to make sure everyone is included in the fun!

Onsite, you will find wheelchair accessible toilets & designated disabled parking spots in the carpark.

If you have special access requirements, we ask that you please email us at info@kaleidoscopefestival.ie, so we can better assist you & address any questions you may have. To make sure we have adequate facilities in place please get in touch as soon as possible! Kaleidoscope is an outdoor festival. As such, much of the site is located on grass, and will not be serviced by pathways or hard ground. 

 

What support is in place for full time carers? 

We will have our Carer and Disabled Access Support forms open in 2023 – please fill out the relevant form with your carer ID’s, and any additional support or accessibility requirements your party has, and we will provide carers with free tickets, as well as accessible parking, camping (if required), on-site assistance if required, elevated platforms, and quiet zones.

Can I bring my own alcohol? 

Yes, each adult aged 18+ may bring their own alcohol to the event. 

At Kaleidoscope, our main goal is to provide a safe space where everyone – young & old- can enjoy themselves! With this in mind, please only bring a sensible volume of alcohol for personal consumption over the course of the event. 

Alcohol may not be consumed outside of the event site & you will not be allowed to carry open alcohol containers from the event site into the wider grounds at Russborough House.

No alcohol in glass bottles will be allowed on site. Any alcohol in glass containers should be decanted into a plastic container before entering the site.

 

Prohibited Items

ITEM EVENT
Aerosols <250ml NO
Alcohol for Personal Consumption (on site, no glass) YES
Animals (other than assist dogs) NO
Bicycles YES
Campfires NO
Camping Equipment (Gas, Gas BBQ’s, Sharp items, etc.) NO
Candles / Incense NO
Chinese or Sky Lanterns + Kites NO
Cigarettes (Personal Consumption) YES
Disposable Barbeques (charcoal) YES
Cooking Stoves NO
Drones or any other remote flying devices NO
Empty Plastic Bottles YES
Fireworks, Flares + Blow Torches NO
Flags NO
Food for personal consumption YES
Gazebos / Canopies NO
Gas Canisters/Cylinders fitted in campervans/caravans NO
Gas Canisters/Cylinders – not fitted in campervans NO
Generators – diesel generators fitted in campervan NO
Generators – diesel generators not fitted in campervans + petrol generators NO
Glass items over 100ml NO
Glass items under 100ml NO
Goods for Unauthorised Trading NO
Illegal / Unidentifiable Substances Drugs & Legal/Herbal Highs NO
Knives & Weapons or anything that could reasonably be considered for use as a weapon NO
Medication with doctors note or prescription YES
Medication without doctors note or prescription NO
Megaphones / Airhorns NO
Nitrous Oxide NO
Portable Laser Equipment and Laser Pens NO
Professional Cameras with Detachable Zoom Lenses or Recording Equipment NO
Professional Radios / Walkie – Talkies NO
Closed Water / Soft Drinks Bottles YES
Open Water / Soft Drinks Bottles (please keep closed when not drinking) NO
Empty Plastic/Reusable Bottles YES
Skateboards, Scooters, Hoverboards or any personal motorised vehicles NO
Sound Systems NO
Spray Cans NO
Unofficial HiViz & Reflective Jackets NO

Please drink responsibly!

 

Can I bring glass bottles? 

For safety reasons you are not allowed to bring glass bottles into the event site.

 

Can I bring water/soft drinks? 

Yes, once it is not in a glass container. We will have plenty of free drinking water points to refill your water bottle. We highly recommend that you bring along reusable and refillable water bottles for all the family.

 

Can I bring food? 

Yes, you can bring your own food.

 

Can I bring an awning on my caravan/campervan? 

Yes, though we ask you be mindful not to interfere with the space of your fellow KALEIDOSCOPE campers! Please note that if your awning is considered a fire/safety hazard, you may be asked to remove it.

Will there be parking?

Yes, all admission tickets come with parking for 1 car. 

Adittional car park tickets will be available for purchase soon!

 

Location and Access 

KALEIDOSCOPE takes place in Russborough House, Blessington, County Wicklow.

Stay tuned for updated access routes and recommendations!

 

Is the car park near the campsite?

The car parks are set up to be beside the campsites, however do be mindful that the campsites are quite long and fill up quickly, so walking distance from car to tent can vary!

 

Can I drive onto the camping fields? 

No, driving is not permitted on the camping fields.

If you are concerned about the weight/size of camping equipment, trolleys/boogies are permitted to help move your belongings.

 

I have been put in campsite 1, my friends are assigned to campsite 2. Is there anyway we can be together? 

You must park in the assigned campsite car park you have been given, as this is an important part of keeping the accessibility smooth throughout the festival weekend.

However, you can camp on whichever campsite you wish, we recommend arriving earlier and meeting your friends to set up together so you can ensure you’ll be beside one another.

 

How big can my tent be? 

There is no size restriction on your tents. We do ask you be mindful not to interfere with the space of surrounding KALEIDOSCOPE campers.

 

Is there EHU (Electric Hook Up) on the campsites/caravan/campervan sites? 

No, we do have communal charging points but no electric hook up.

 

When can I arrive for the festival?

Caravans and Campervans can enter from Thursday 29th of June, 5pm.

All General Camping and those staying at home or locally can enter the festival site from 9am on Friday 30th June (delays may occur).

All camping gear, equipment and vehicles must be cleared from the site by 12 noon on Monday 3rd of July.

Please be mindful to leave no trace and help protect and maintain the beautiful site of Russborough House. 

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